CAncellation policy

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APPOINTMENT CANCELLATION

Please remember that forgetting or canceling appointments without notice negatively affects our business and other clients seeking services.

1. As a courtesy, an email and SMS message will be sent out 48 hours in advance of the appointment.  

2. If there is less than 12 hours notice of cancellation, this is considered a late cancellation and will result in forfeiture of the deposit and will be rescheduled to a later date and time.  

3. If you do not cancel or do not show you will be charged a $50.00 (Fifty Dollars) cancellation fee.

4. Please note that appointments booked within the 24-hour time are subjected to the cancelation policy.

5. Failure to follow pre-visit  instructions may result in the cancellation of your visit.

8. Missed appointments or cancellation notifications within 1- 2 hours prior to appointment time are subject to $50.00 (Fifty Dollars) and are non-refundable.

9. If you need to reschedule or cancel due to unforeseen urgent reasons please notify us directly and we will be happy to rearrange the visit.

BOOKING AND PAYMENT INFORMATION

1. To schedule your appointment for our services, please visit us online at: www.craftedvitality.com or call (520)542-2254 OR TEXT (520) 610-4877. 

2. A booking deposit may be required and it will be applied towards your final balance. 

3. We accept: MasterCard, Visa, American Express, Discover, Venmo, Checks and cash. We can also establish a monthly invoice or a secure payment link. Returned “NSF” checks are subject to a $35.00 Dollar Fee. 

4. Please make sure to follow the pre-visit instructions closely. Small children (Infants) and pests may need to be out of the treatment area for a minimum of 24 hours. Please let us know in advance and we will try to accommodate your schedule.