Terms & Conditions

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Effective/Last Updated: August 26, 2026

These Terms & Conditions apply to services provided by Lizard Lick Pest Control, LLC, referred to throughout as “Lizard Lick Pest Control,” “Lizard Lick PC,” “we,” “us,” or “our.” The individual or entity requesting, purchasing, authorizing, or paying for services is referred to as the “Customer.” The property where services are requested or performed is referred to as the “Premises.”

These Terms & Conditions apply to services provided by Lizard Lick Pest Control unless additional or different terms are contained in an estimate, work order, service agreement, invoice, authorization, preparation instructions, waiver, warranty, or specialty-service agreement applicable to the service purchased.

Lizard Lick Pest Control will provide the pest management, rodent, bird, wildlife, bee, trapping, exclusion, inspection, sanitation, or other services identified in the applicable estimate, invoice, work order, service agreement, or other service documentation.

Services apply only to the pests, areas, conditions, and work specifically included in the agreed scope of service.

Unless expressly included in writing, services do not include structural repairs, construction, restoration, environmental remediation, mold remediation, plumbing, electrical work, roofing, removal of concealed contamination, or correction of conditions outside the agreed scope.

Conditions discovered after service begins may require additional work, authorization, and charges.

By requesting, scheduling, signing for, electronically accepting, paying for, or permitting Lizard Lick Pest Control to perform services, the Customer represents that the Customer is legally authorized to request and approve the applicable services at the Premises.

Property owners, landlords, tenants, property managers, agents, and other representatives are responsible for obtaining any permission or authorization required from the property owner or other responsible party.

The Customer agrees to be responsible for charges for services the Customer authorizes.

Lizard Lick Pest Control may reasonably rely upon information provided by the Customer concerning the Premises, pest activity, occupants, animals, property conditions, previous pest treatments, chemicals or products previously applied, hazards, ownership, access, structural conditions, and other circumstances relevant to the requested service.

The Customer is responsible for providing materially accurate and complete information.

To the fullest extent permitted by applicable law, Lizard Lick Pest Control is not responsible for loss, damage, reduced treatment effectiveness, delays, or other consequences resulting from material information that was inaccurate, withheld, undisclosed, or not reasonably discoverable before or during service.

Customers are responsible for maintaining accurate contact information, including service address, telephone number, and email address.

Lizard Lick Pest Control may communicate regarding appointments, estimates, invoices, service instructions, safety information, account matters, or other service-related matters by telephone, voicemail, SMS/text message, email, electronic notification, or written notice.

Appointment reminders are provided as a courtesy. Failure to receive a reminder does not relieve the Customer of responsibility for a scheduled appointment.

Standard carrier messaging and data rates may apply.

The Customer agrees to provide Lizard Lick Pest Control and its authorized personnel reasonable and safe access to all areas necessary to perform the agreed service.

The Customer is responsible for ensuring that required gates, yards, rooms, structures, attics, crawlspaces, utility areas, or other agreed service areas are reasonably accessible.

Animals that may interfere with service or present a safety concern must be properly secured.

If access cannot be provided, the Customer is unavailable when their presence is required, or service cannot safely be performed, the appointment may be canceled or rescheduled and applicable charges may apply under our Cancellation & Rescheduling Policy.

Effective pest management frequently requires Customer cooperation.

Customers agree to reasonably follow recommendations regarding sanitation, housekeeping, clutter, food and water sources, moisture, landscaping, structural openings, animal feeding, waste, maintenance, preparation, and other conditions contributing to pest activity.

Failure to correct material pest-conducive conditions may:

• Reduce treatment effectiveness;
• Cause continued or recurring pest activity;
• Require additional services or charges;
• Exclude affected conditions from a guarantee; or
• Result in suspension or termination of service when effective treatment cannot reasonably be provided.

Certain services require preparation or post-treatment precautions.

Customers are responsible for following all preparation, safety, access, re-entry, sanitation, monitoring, and other service-specific instructions provided by Lizard Lick Pest Control.

Failure to comply with required instructions may prevent service from being safely or effectively performed and may result in cancellation, rescheduling, additional charges, reduced treatment effectiveness, or loss of applicable guarantee coverage.

Customers must notify Lizard Lick Pest Control before service of circumstances reasonably relevant to treatment safety, including the presence of infants, children, pets, aquariums, sensitive animals, or known product sensitivities.

Customers are responsible for following instructions concerning access to treatment areas and applicable re-entry precautions.

Required precautions and re-entry periods vary according to the product, application method, treatment area, applicable label requirements, and service being performed.

Pesticides and pest-management products will be used in accordance with applicable laws, regulations, and product labeling.

Upon request, Lizard Lick Pest Control will provide available information regarding products applied during service, including applicable product labels or Safety Data Sheets when appropriate.

Lizard Lick Pest Control reserves the right to decline, modify, postpone, or discontinue treatment when reasonably necessary for safety, regulatory compliance, label compliance, or when conditions prevent appropriate treatment.

Pest-management results are affected by many conditions outside Lizard Lick Pest Control's reasonable control, including pest species, infestation severity, neighboring properties, sanitation, structural conditions, environmental conditions, weather, migration, reproduction, Customer cooperation, introduction of new pests, and conditions outside the Premises.

Pest activity may temporarily increase following certain treatments.

Except for an express written guarantee applicable to the specific service purchased, Lizard Lick Pest Control does not guarantee that pests or wildlife will never enter, return to, migrate onto, or re-infest the Premises.

NO GUARANTEE OR WARRANTY APPLIES UNLESS EXPRESSLY PROVIDED IN WRITING BY LIZARD LICK PEST CONTROL FOR THE SPECIFIC SERVICE PURCHASED.

When a service includes a guarantee or warranty, its duration, scope, exclusions, and available remedy will be stated in the applicable service documentation.

Unless expressly stated otherwise, a guarantee does not constitute a representation that the Premises will remain permanently pest-free.

To the fullest extent permitted by applicable law, the retreatment, repair, correction, or other remedy expressly identified in the applicable guarantee shall be the Customer's exclusive remedy for a covered guarantee claim.

Guarantees may be limited, suspended, or voided by circumstances including:

• Failure to follow preparation or aftercare instructions;
• Failure to correct material pest-conducive conditions;
• Missed required service visits;
• Unpaid amounts due for the applicable service;
• New or unrelated pest activity;
• New structural openings or entry points;
• Customer or third-party alteration of treated, repaired, sealed, screened, monitored, or excluded areas;
• Damage to completed work;
• Conditions originating from neighboring properties or areas outside our reasonable control; or
• Conditions specifically excluded by the applicable service agreement.

Bed bug, bee, rodent, wildlife, bird, trapping, exclusion, sanitation, commercial, and other specialty services may require separate agreements, preparation instructions, deposits, waivers, warranties, or other service-specific terms.

Those documents become part of the agreement for the applicable service.

If service-specific written terms conflict with these general Terms & Conditions regarding the applicable service, the service-specific terms control.

The Customer agrees to promptly notify Lizard Lick Pest Control after discovering any claimed service deficiency, property damage, treatment concern, or warranty/guarantee issue.

The Customer agrees to provide Lizard Lick Pest Control a reasonable opportunity to inspect the claimed condition and, when appropriate, correct or remedy a covered condition before another person or company alters, removes, repairs, treats, destroys, or otherwise materially changes the affected work or area.

If the Customer or a third party materially alters or destroys the affected area before Lizard Lick Pest Control has a reasonable opportunity to inspect it, Lizard Lick Pest Control's ability to evaluate the claim may be materially impaired and any applicable guarantee may be affected to the extent permitted by law.

Appointments, cancellations, rescheduling, booking deposits, late cancellations, missed appointments, property-access failures, and no-shows are governed by Lizard Lick Pest Control's Cancellation & Rescheduling Policy.

Pricing is based upon the scope and conditions reasonably known when an estimate or service is authorized.

Conditions discovered after work begins may require additional services or modification of the original scope.

When reasonably practicable, additional work and charges will be communicated to the Customer before additional work is performed.

Pricing for future services may change upon notice. Pricing changes will not retroactively alter charges for services already completed.

Payment is due according to the terms stated on the applicable estimate, invoice, service agreement, payment arrangement, or other service documentation.

Certain services may require a booking deposit, service deposit, or advance payment.

The Customer remains responsible for payment for services properly authorized and performed before cancellation or termination.

Returned checks due to insufficient funds are subject to the applicable returned-payment fee disclosed by Lizard Lick Pest Control.

Past-due balances may result in suspension or termination of future service and, where permitted by the applicable guarantee terms and law, suspension of retreatment or warranty services until the account is brought current.

Amounts properly owed for services already performed survive cancellation or termination.

Payments made using an eligible credit card may be subject to a surcharge.

Any applicable surcharge will be disclosed before the transaction is completed and imposed only as permitted by applicable law and applicable payment-network requirements.

No surcharge will be imposed on debit card transactions.

Customers may select another accepted payment method, when available, to avoid a credit-card surcharge.

When recurring service is selected, the service frequency, charges, initial term (if any), renewal provisions, and cancellation requirements will be stated in the applicable service documentation.

Unless a minimum term or other commitment is expressly agreed to in writing, recurring service may be canceled according to the cancellation terms provided for that service.

Cancellation of future recurring service does not eliminate payment obligations for services previously authorized or performed.

Lizard Lick Pest Control reserves the right to refuse, postpone, suspend, or terminate service when reasonably necessary, including because of:

• Unsafe working or property conditions;
• Threatening, abusive, harassing, discriminatory, or inappropriate conduct toward personnel;
• Dangerous or unrestrained animals;
• Inability to obtain required access;
• Conditions preventing lawful, safe, or effective service;
• Repeated failure to follow required preparation or safety instructions;
• Materially inaccurate or withheld information concerning the Premises or infestation;
• Suspected illegal activity presenting a safety or legal concern; or
• Nonpayment for previously completed services.

Lizard Lick Pest Control may decline or discontinue a particular service when conditions make the proposed treatment unsafe, inappropriate, unlawful, or unlikely to be effective.

Lizard Lick Pest Control will not be responsible for delays, interruptions, or inability to perform caused by circumstances beyond its reasonable control.

Such circumstances may include severe weather, environmental conditions, natural disasters, fire, flood, emergencies, technician illness or injury, vehicle failure, road closures, utility interruptions, supply shortages, governmental action, regulatory restrictions, wildlife conditions, civil disturbance, or other events beyond our reasonable control.

Affected services may be modified, postponed, or rescheduled.

Customers will not be charged a cancellation or rescheduling fee when Lizard Lick Pest Control initiates such a change.

Pest and wildlife activity may cause or reveal structural damage, deterioration, contamination, moisture problems, damaged wiring, plumbing problems, roof deficiencies, insulation damage, concealed openings, construction defects, or other conditions.

Unless expressly included in the agreed scope of work, Lizard Lick Pest Control is not responsible for correcting or repairing:

• Pre-existing property conditions;
• Concealed conditions not reasonably discoverable during the agreed service;
• Damage caused by pests, rodents, birds, wildlife, insects, or other organisms;
• Damage caused by moisture, deterioration, construction defects, or lack of maintenance; or
• Conditions unrelated to work actually performed by Lizard Lick Pest Control.

The Customer is responsible for disclosing known fragile, hazardous, damaged, concealed, or unusual property conditions that may reasonably affect service.

Lizard Lick Pest Control is not responsible for work, representations, recommendations, treatments, modifications, repairs, or damage caused by another contractor, pest-control provider, property owner, tenant, occupant, maintenance provider, or other third party.

Third-party alteration of treatment, exclusion, screening, sealing, trapping setups, monitoring equipment, repairs, or other completed Lizard Lick Pest Control work may affect or void an applicable guarantee to the extent that alteration affects the covered work.

Unless expressly agreed otherwise in writing, inspections, findings, photographs, recommendations, estimates, reports, and service documentation are prepared solely for the Customer and for the specific purpose and scope for which Lizard Lick Pest Control was retained.

Such documentation does not constitute a comprehensive property-condition inspection, environmental assessment, engineering opinion, structural certification, or guarantee concerning matters outside the agreed scope.

No person or entity other than the parties to the applicable service agreement is intended to be a third-party beneficiary of the agreement unless expressly identified in writing.

Lizard Lick Pest Control may photograph, video, record, or otherwise document pest activity, treatment areas, property conditions, entry points, traps, exclusion work, monitoring equipment, completed work, and other service-related conditions for legitimate business purposes including estimates, service records, quality control, technician documentation, guarantee administration, safety documentation, training, and dispute resolution.

Personally identifying Customer information will not be publicly used for advertising or promotional purposes solely by virtue of this provision.

Unless expressly agreed otherwise in writing, service agreements and guarantees apply to the Customer and Premises identified in the applicable service documentation.

Guarantees and service agreements do not automatically transfer to a purchaser, subsequent owner, tenant, new occupant, or other person.

Nothing in these Terms & Conditions waives, restricts, or eliminates any consumer cancellation, rescission, warranty, or other right that applicable law prohibits the parties from waiving.

When a transaction is subject to a mandatory statutory cancellation period, notice, disclosure, or other consumer-protection requirement, the applicable mandatory requirement will control.

Services will be provided subject to applicable federal, state, and local laws, regulations, licensing requirements, pesticide labeling, and regulatory requirements.

Nothing in these Terms & Conditions authorizes Lizard Lick Pest Control to perform a service in a jurisdiction where a license, registration, permit, or other authorization is required unless the applicable requirements have been satisfied.

When a particular service is subject to mandatory documentation, disclosures, procedures, or other regulatory requirements, those requirements control.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LIZARD LICK PEST CONTROL SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF USE, LOST PROFITS, LOST REVENUE, LOSS OF BUSINESS, DIMINUTION IN VALUE, OR DAMAGES RESULTING FROM PEST OR WILDLIFE ACTIVITY, EXCEPT TO THE EXTENT SUCH LIMITATION IS PROHIBITED BY APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LIZARD LICK PEST CONTROL'S AGGREGATE LIABILITY ARISING FROM OR RELATING TO A PARTICULAR SERVICE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO LIZARD LICK PEST CONTROL FOR THE PARTICULAR SERVICE GIVING RISE TO THE CLAIM, EXCEPT TO THE EXTENT A DIFFERENT LIMIT IS REQUIRED BY LAW OR EXPRESSLY PROVIDED IN A WRITTEN SERVICE AGREEMENT.

Nothing in these Terms & Conditions excludes or limits liability that applicable law does not permit to be excluded or limited.

To the fullest extent permitted by applicable law, the Customer is responsible for loss, damage, cost, or expense resulting from the Customer's material breach of these Terms, materially inaccurate information, unauthorized alteration of Lizard Lick Pest Control's work, failure to disclose a known material hazard, or negligent or wrongful acts of the Customer or persons under the Customer's control.

Nothing in this section requires a Customer to assume responsibility for loss or damage caused by Lizard Lick Pest Control to an extent that applicable law prohibits such responsibility from being shifted to the Customer.

Customers are encouraged to promptly notify Lizard Lick Pest Control in writing of any dispute and provide a reasonable opportunity to investigate and attempt to resolve the matter directly.

When an applicable signed or electronically accepted service agreement contains an arbitration provision, jury-trial waiver, class-action waiver, governing-law provision, venue provision, or other dispute-resolution requirement, disputes subject to that provision will be handled according to its terms to the fullest extent permitted by applicable law.

Lizard Lick Pest Control reserves the right to pursue lawful collection of amounts properly due for authorized services.

Past-due accounts may be referred to a third-party collection provider or pursued through other lawful remedies.

Collection costs, attorney fees, interest, or other charges will be assessed only when authorized by the applicable agreement and permitted by applicable law.

No technician, employee, representative, or other person is authorized to materially modify a written service agreement, guarantee, warranty, or these Terms & Conditions through an oral statement unless that modification is subsequently confirmed or authorized in writing by Lizard Lick Pest Control.

A decision by Lizard Lick Pest Control to waive or not enforce a provision on one occasion does not constitute a continuing waiver of that provision or any other provision.

These Terms & Conditions, together with the applicable estimate, work order, invoice, service agreement, authorization, preparation instructions, waiver, guarantee, specialty-service agreement, and other incorporated written service documentation constitute the agreement concerning the applicable services.

Service-specific written terms may supplement or modify these general Terms & Conditions.

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be limited, modified, or severed to the minimum extent necessary while the remaining provisions continue in effect to the fullest extent permitted by applicable law.

Unless applicable law requires otherwise or a service-specific written agreement provides otherwise, the agreement will be governed by the laws applicable to the jurisdiction in which the contracted services are performed, without depriving a Customer of any non-waivable rights provided by applicable law.

Lizard Lick Pest Control may update these general Terms & Conditions from time to time for future transactions and services.

An update will not retroactively eliminate material contractual rights concerning previously completed services or materially modify an existing fixed-term agreement except by agreement of the parties or as otherwise permitted by applicable law.

Questions regarding these Terms & Conditions or your service may be directed to:

Lizard Lick Pest Control, LLC

☎️ Office: (520) 542-2254
📱 Call/Text: (520) 610-4877
🌐 www.lizardlickpestcontrol.com